Bringing Beautiful Furniture Directly to Your Doorstep

Our Delivery Promise

At Saracina Home Shop, we understand that waiting for your new furniture can be both exciting and anxiety-inducing. That’s why we’ve designed our delivery process to be as transparent, reliable, and convenient as possible. Whether you’re furnishing your first home or refreshing your space, we’re committed to getting your pieces to you safely and efficiently.

We deliver to customers worldwide (excluding some Asian countries and remote areas). Our global reach ensures that no matter where you are, you can enjoy the Saracina Home Shop experience.

Shipping Options

We offer two shipping methods to suit your needs and budget:

Standard Shipping – $12.95

For those who want their furniture a bit faster, our standard shipping option uses trusted carriers like DHL or FedEx. With this option, your order will arrive within 10-15 days after shipping.

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 days after shipping
  • Cost: $12.95 flat rate
  • Tracking: Full tracking information provided

Free Shipping

We’re proud to offer free shipping on all orders over $50! Our free shipping option uses EMS and delivers within 15-25 days after shipping.

  • Carrier: EMS
  • Delivery Time: 15-25 days after shipping
  • Cost: FREE for orders over $50
  • Tracking: Tracking information provided

Delivery Timeline

Here’s what to expect from the moment you place your order:

Step 1

Order Processing

1-2 days

Step 2

Shipping

Your order departs our warehouse

Step 3

Transit

10-25 days depending on shipping method

Step 4

Delivery

Your furniture arrives!

Please note that total delivery time includes both processing and shipping time. You’ll receive tracking information once your order ships so you can follow its journey to your home.

International Delivery

As a global company based in Memphis, Tennessee, we’re proud to serve customers around the world. Our international delivery process is designed to be seamless:

  • All customs and import duties are calculated at checkout for transparent pricing
  • We work with reliable international carriers to ensure safe delivery
  • Our customer service team is available to assist with any international shipping questions

Please note that we currently cannot deliver to some Asian countries and remote areas. If you have questions about delivery to your specific location, don’t hesitate to contact us.

Frequently Asked Questions

How can I track my order?

Once your order ships, you’ll receive a tracking number via email. You can use this to follow your package’s journey right to your doorstep.

What if I’m not home when delivery is attempted?

Our carriers will typically leave a notice and attempt redelivery. For larger items, they may contact you to schedule a specific delivery time.

Do you offer white glove delivery or assembly?

Currently, we focus on providing affordable shipping options. Our furniture is designed for easy self-assembly with clear instructions included.

What if my furniture arrives damaged?

We take great care in packaging your items securely. In the rare event that damage occurs during transit, please contact our customer service team within 48 hours of delivery, and we’ll make it right.

Our Commitment to You

At Saracina Home Shop, we believe that beautiful, functional furniture should be accessible to everyone, no matter where they live. Our delivery options reflect this commitment by balancing affordability with reliability.

We understand that your new furniture is an important part of making your house a home, and we’re honored to be part of that journey. From our Memphis warehouse to your doorstep, we’re dedicated to ensuring your Saracina experience is exceptional from click to delivery.

Need Help With Delivery?

Our customer service team is here to assist you with any delivery questions or concerns. Contact us at [email protected] and we’ll be happy to help.